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Augment Launches Customer Experience AI Platform for Fortune 500 Brands

SAN FRANCISCO – September 14, 2017 – Augment, a leader in customer experience-driven artificial intelligence (AI), emerged from stealth today with the launch of its industry-first customer experience AI platform. Unlike first generation chatbot providers that attempt to remove humans from customer interactions, Augment’s “human-in-the-loop” approach allows brand representatives to deliver superior customer experience through live chat applications…

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