5 Keys to Deploying AI in Your Workforce

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Artificial intelligence is a weighty term—and thanks to an increasingly loud chorus of digital futurists and prognosticators, AI has reached an almost mythical status. This is a great thing for those who opine on technology trends for a living. This is a very bad thing for those trying to deploy AI among their workforce. Deploying any new enterprise technology is …

AI: Why Now?

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Historically, AI has been surrounded by a lot of hype, but wasn’t able to deliver meaningful results to impact business. All that is starting to change. Technological trends are converging to bring the fulfillment of AI’s promises closer than ever before. Several of these trends are converging to place customer communications at the forefront of that fulfillment. These include: the …