Case Studies

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity

Knoah Case Study

How “Human in the Loop” AI Delivered Improved Customer Outcomes and Agent Productivity. When Knoah, a leading business process outsourcer based in Nevada, Honduras, Guatemala, and India, wanted to empower their agents to handle more customer conversations and improve customer satisfaction, they knew a simple, self-service oriented chatbot wouldn’t work...